Member Service Advisor Position

10/28/2022

Are you looking for a rewarding career with a growing and successful Island company that provides attractive compensation and benefits?

Would you like to work in a company where your co-workers and the leadership team truly care about you and your well-being? If so, PEI Mutual Insurance Company would love to hear from you!

We offer:

• A 37.5-hour work week
• A beautiful, safe, spacious, and respectful work environment
• Paid vacation, generous sick and medical leave benefits
• Dental, health, and vision care benefits paid by the company
• One of PEI's best defined-contribution pension plans (RRSP) matched by the company
• Various employee well-being initiatives and wellness challenges
• Insurance education and development opportunities
• The opportunity to work with an inspiring team of co-workers

As quoted by one of our current Member Service Advisors “One of the best things about being a PEI Mutual Member Service Advisor is that the range of requests we receive is very broad from day to day. That keeps things interesting and brings the opportunity to grow professionally”.

PEI Mutual Insurance Company has an opening for a Member Service Advisor, working at our Head Office location in Summerside, PEI. Founded over 137 years ago, with roots in our Island's primary resources, we're proud to be PEI's largest property and casualty insurer!

What you'll do:

• Support and assist Field Agents and Head Office Team in providing excellent member experiences
• Provide advice to member policyholders on our insurance products including:
  • Farm, Residential, Commercial, and Fishing
• Professionally respond to insurance inquiries by phone, walk-ins, email, and web
• Arrange policy communication and changes to insurance policies
• Support the workflow with various checks and balances ensuring accuracy in processes
• Handle other general insurance inquiries from members and co-workers

About you:

Excellent attention to detail, time management, and multi-tasking skills

Positive ambitious attitude, with excellent communication and interpersonal skills

Agile, with an ability to excel in a fast-paced environment

You have a broad knowledge of Prince Edward Island, its people, and industries

Committed to continuous insurance education opportunities

You are happy to jump in and help with other duties as necessary

Your values align with PEI Mutual's core values:

• We listen and respond to our members' needs;
• We behave with integrity;
• We treat each other with dignity and respect;
• We support, motivate and engage our talent;
• We continuously improve and innovate;
• We give back to the local communities we serve; and
• We are accountable collectively and individually.

Experience or knowledge in the Insurance Industry considered an asset Our positive culture is important to us! If you are highly people-focused and look forward to adding to our culture, please send your resume outlining your experience for consideration.

Salary Range: $51,000 - $60,000 annually, depending on skills and years of experience.

Apply to: Member Service Advisor Position, November 10, 2022.

Manager, Marketing & Communications Position

8/10/2022

Exciting opportunity at PEI Mutual Insurance Company - our growing company is looking for our first ever Manager of Marketing and Communications! Would you like to be part of PEI Mutual's rich history, with people and communities being at the center of everything we do?

If marketing, strategy & planning, operational oversight & delivery, leadership, creativity, and making a positive impact are your strong suits, we want to hear from you!

PEI Mutual Insurance Company was founded over 137 years ago. With roots in our Island's primary resources, we're proud to be PEI's largest property and casualty insurer. We currently employ 50 dedicated team members who collectively contribute 577 years of experience and expertise to our great Island company!

Position Overview: Reporting to the CEO, the Manager, Marketing & Communications is a key member of the management team responsible for overseeing marketing and communication, digital experience, and community relations efforts that promotes PEI Mutual's products, services, and initiatives to both existing and prospective members.

We offer:

• A 37.5-hour work week
• A beautiful, safe, spacious, and respectful work environment
• Paid vacation, generous sick and medical leave benefits
• Dental, health, and vision care benefits paid by the company
• One of PEI's best defined-contribution pension plans (RRSP) matched by the company
• Various employee well-being initiatives and wellness challenges
• Insurance education and development opportunities
• The opportunity to work with an inspiring team of co-workers

What you'll do:

• Ensure brand consistency and accuracy across all delivery channels and marketing media, seeking out the most impactful products, programs, or platforms to connect with key stakeholders
• Closely monitor ROI and metrics of campaigns and other marketing programs using various marketing tools
• Identify the most effective areas for growth and target marketing
• Develop strategy and oversee execution of marketing sponsorships, event and community partnerships
• Oversee all communication activities including internal and external communications, public relation efforts and relationship management
• Demonstrate impact in the community by developing and sharing success stories
• Design, develop and distribute communication tools such as news releases, brochures, newsletters, and special mailings
• Build and promote healthy, effective, and productive partnerships and relationships with the Management Team and staff across all departments
• Prepare marketing activity reports for management as requested
• Complete other projects and duties as assigned

About you:

• Post-secondary education in Marketing, Communications or Business Administration preferred
• You have a minimum of seven (7) years of relevant experience in progressive levels of seniority
• Proven experience with partnerships and sponsorship strategy development and management
• Exceptional leadership, management, organizational and planning skills
• Positive attitude with excellent written, oral communication and presentation skills
• Experience managing social channels, including social content and community management across Facebook, Instagram, LinkedIn, Twitter and YouTube
• Solid judgement, decision making and a high standard of ethical and professional behavior
• Innovative and creative with ability to troubleshoot, brainstorm and problem-solve
• Knowledge of insurance products and services, general market(s) and overall insurance industry
• Advanced user of Microsoft Excel, PowerPoint and other key Microsoft Office tools
• This position requires some travel to communities throughout PEI
• Your values align with PEI Mutual's core values:
  • We listen and respond to our members' needs;
  • We behave with integrity;
  • We treat each other with dignity and respect;
  • We support, motivate and engage our talent;
  • We continuously improve and innovate;
  • We give back to the local communities we serve; and
  • We are accountable collectively and individually.

Our positive culture is important to us! If you are highly people-focused and look forward to adding to our culture, please send your resume outlining your experience for consideration.

Salary Range: $90,000 - $105,000 annually, depending on skills and years of experience.

Apply to: Manager, Marketing & Communications Position, by Tuesday, August 30th, 2022.

Only candidates selected for an interview will be contacted.

HR Coordinator Position

8/10/2022

Are you a creative, highly organized, and efficient team player with excellent problem-solving skills?

Do you take pride in your strong interpersonal skills, your ability to learn quickly, and attention to detail? If so, PEI Mutual Insurance Company would love to hear from you! PEI Mutual Insurance Company was founded over 137 years ago. With roots in our Island's primary resources, we're proud to be PEI's largest property and casualty insurer. We currently employ 50 dedicated team members who collectively contribute 577 years of experience and expertise to our great Island company!

We offer:

• A 37.5-hour work week
• A beautiful, safe, spacious, and respectful work environment
• Paid vacation, generous sick and medical leave benefits
• Dental, health, and vision care benefits paid by the company
• One of PEI's best defined-contribution pension plans (RRSP) matched by the company
• Various employee well-being initiatives and wellness challenges
• Insurance education and development opportunities
• The opportunity to work with an inspiring team of co-workers

What you'll do:

Reporting to the HR Manager, as HR Coordinator you will have a variety of HR administrative duties to ensure that daily HR processes are running smoothly.

• Administer health and benefits plan including enrollments, changes, and terminations
• Provide assistance and support for internal and external HR related inquiries
• Assist with payroll and ad-hoc HR projects
• Coordinate training sessions, seminars, and various staff functions
• Maintain human resource records by keeping accurate, up to date employee files including contracts, performance reviews, and benefits forms
• Maintain a human resources information system (HRIS) by tracking and reporting on employee data such as sick days, vacation days, and other leave and time data to ensure accurate, timely information
• Assist the HR Manager in keeping current on legal compliance issues including Employment Standards Act, Workers Compensation Act and other applicable legislation
• Assist the HR Manager & HR Committee in drafting new HR policies
• Provide recruitment support for leadership team by assisting in creating job postings, interview questions, scheduling meetings, reference checks and job offers
• Ensure employee handbook is kept up to date by making revisions as new policies and procedures come into effect
• Create new hire employee letters, packages, and manage the onboarding process
• Assist leadership team in performance management procedures
• Ensure strict confidentiality when handling sensitive employee issues
• Coordinate employee health and well-being initiatives
• Support other functions as assigned

About you:

• Minimum of 2 years HR related work experience
• Working understanding of HR functions and best practices
• Experience and excellent working knowledge of processing payroll, T4's, & ROE's
• Knowledge of current employment legislations and ability to interpret wordings
• Excellent attention to detail, time management, and multi-tasking skills
• Positive attitude, approachable and friendly, with excellent communication and interpersonal skills
• Excellent working knowledge of Microsoft Word and Excel
• Confidential, professional, and ability to handle sensitive information with discretion
• Your values align with PEI Mutual's core values:
  • We listen and respond to our members' needs;
  • We behave with integrity;
  • We treat each other with dignity and respect;
  • We support, motivate and engage our talent;
  • We continuously improve and innovate;
  • We give back to the local communities we serve; and
  • We are accountable collectively and individually.

Our positive culture is important to us! If you are highly people-focused and look forward to adding to our culture, please send your resume outlining your experience for consideration.

Salary Range: $51,000 - $60,000 annually, depending on skills and years of experience.

Apply to: HR Coordinator Position, by Friday, August 26th, 2022.

Only candidates selected for an interview will be contacted.

Operations Coordinator Position

8/10/2022

Are you a creative, highly organized, and efficient team player with excellent problem-solving skills?

Do you take pride in your strong interpersonal skills, your ability to learn quickly, and attention to detail? If so, PEI Mutual Insurance Company would love to hear from you!

PEI Mutual Insurance Company was founded over 137 years ago. With roots in our Island's primary resources, we're proud to be PEI's largest property and casualty insurer. We currently employ 50 dedicated team members who collectively contribute 577 years of experience and expertise to our great Island company!

We offer:

• A 37.5-hour work week
• A beautiful, safe, spacious, and respectful work environment
• Paid vacation, generous sick and medical leave benefits
• Dental, health, and vision care benefits paid by the company
• One of PEI's best defined-contribution pension plans (RRSP) matched by the company
• Various employee well-being initiatives and wellness challenges
• Insurance education and development opportunities
• The opportunity to work with an inspiring team of co-workers

What you'll do:

As our Operations Coordinator you will provide substantial Executive support for the CEO, Board of Directors, Executive, and Leadership Team. Job tasks include:

• Receive, prepare, and direct correspondence, letters, documents, and emails
• Facilitate seamless day to day operations and smooth interdepartmental coordination
• Logistics and coordination of various meetings, conferences, and staff functions
• Facility management coordination duties including property and grounds maintenance and repairs, office equipment and furniture, security and alarm system administration and company vehicle management and support
• Conduct research and create reports based on the needs of the CEO, Board of Directors, Executive, and Leadership Team
• Respond to inquiries and maintain positive communication on behalf of the CEO, Board of Directors, Executive, and Leadership Team
• Act as principal contact with clients, companies, external vendors, service providers, consultants, contractors, employees
• Build and maintain strong relationships with community partners
• Problem solve and create efficiencies to improve procedures and workflows to boost productivity
• Various other special projects and duties, as assigned

About you:

• Excellent attention to detail, time management, and multi-tasking skills
• Excellent working knowledge of Microsoft Office 365 (Word & Excel)
• Ability to provide and receive constructive feedback
• Positive attitude with excellent communication and interpersonal skills
• Team-oriented, reliable, and well-developed organizational and problem-solving skills
• Confidential, professional, and ability to handle sensitive information with discretion
• Your values align with PEI Mutual's core values:
  • We listen and respond to our members' needs;
  • We behave with integrity;
  • We treat each other with dignity and respect;
  • We support, motivate and engage our talent;
  • We continuously improve and innovate;
  • We give back to the local communities we serve; and
  • We are accountable collectively and individually.

Our positive culture is important to us! If you are highly people-focused and look forward to adding to our culture, please send your resume outlining your experience for consideration.

Salary Range: $51,000 - $60,000 annually, depending on skills and years of experience.

Apply to: Operations Coordinator Position, by Friday, August 26th, 2022.

Only candidates selected for an interview will be contacted.