Head Office Agent Position with PEI Mutual Insurance Company

7/21/2022

Are you looking for a rewarding career with a growing and successful Island company that provides attractive compensation and benefits?

Would you like to work in a company where your co-workers and the leadership team truly care about you and your well-being? If so, PEI Mutual Insurance Company would love to hear from you!

We offer:

• A 37.5-hour work week
• A beautiful, safe, spacious, and respectful work environment
• Paid vacation, generous sick and medical leave benefits
• Dental, health, and vision care benefits paid by the company
• One of PEI's best defined-contribution pension plans (RRSP) matched by the company
• Various employee well-being initiatives and wellness challenges
• Insurance education and development opportunities
• The opportunity to work with an inspiring team of co-workers

• Support and assist Field Agents and Head Office Staff in providing excellent member experiences
• Provide advice to member policyholders on our insurance products including:
  • Farm, Residential, Commercial, and Fishing
• Professionally respond to insurance inquiries by phone, walk-ins, email, and web
• Arrange policy communication and changes to insurance policies
• Support the workflow with various checks and balances ensuring accuracy in processes
• Handle other general insurance inquiries from members and co-workers

• Excellent attention to detail, time management, and multi-tasking skills
• Positive ambitious attitude, with excellent communication and interpersonal skills
• Agile, with an ability to excel in a fast-paced environment
• You have a broad knowledge of Prince Edward Island, its people, and industries
• Committed to continuous insurance education opportunities
• You are happy to jump in and help with other duties as necessary
• Your values align with PEI Mutual's core values:
  • We listen and respond to our members' needs;
  • We behave with integrity;
  • We treat each other with dignity and respect;
  • We support, motivate and engage our talent;
  • We continuously improve and innovate;
  • We give back to the local communities we serve; and
  • We are accountable collectively and individually.
• Experience or knowledge in the Insurance Industry considered an asset

Two Agent Positions with PEI Mutual Insurance Company

7/21/2022

Are you highly organized and self-motivated with a passion for member service? Do you take pride in your professionalism and ability to build and maintain strong client and stakeholder relationships? If so, PEI Mutual Insurance Company would love to hear from you!

After 43 years of providing outstanding service and commitment to our great Island Company and our loyal policyholders, our Agent, Bruce Simpson is planning for a well-deserved retirement. This opens an exciting opportunity for 2 new Agents to serve in the area identified in the map below.

We offer:

• A safe and respectful work environment
• Our Agents work from their home office
• Our Agents are provided with a Company vehicle for PEI Mutual business purposes
• Dental, health, and vision care benefits paid by the company
• One of PEI's best defined-contribution pension plans (RRSP) matched by the company
• Various employee well-being initiatives and wellness challenges
• Insurance education and development opportunities
• The opportunity to work with an inspiring team of co-workers

• Provide a high level of personalized service to fit our members' needs
• Proactively manage new and existing member coverage
• Build trusting relationships with our members, staff, and community stakeholders
• Visit members' properties and conduct periodic policy reviews to ensure offerings are up to date
• Maintain and submit accurate and timely reports
• Monitor market trends to make adjustments when needed

• Strong customer-oriented focus
• Excellent attention to detail, time management, and multi-tasking skills
• Positive ambitious attitude, with excellent communication and interpersonal skills
• You have a broad knowledge of Prince Edward Island, its people, and industries
• Committed to continuous insurance education and development opportunities
• Work well independently and in a team environment
• A self-starter, with a demonstrated ability to manage priorities, schedule, and promptly respond to inquiries
• A demonstrated and well-defined sense of diplomacy and ethics
• Adaptable, and available to serve our members outside of usual working hours
• Community minded and engaged in community service
• Possess a valid driver's license
• Your values align with PEI Mutual's core values:
  • We listen and respond to our members' needs;
  • We behave with integrity;
  • We treat each other with dignity and respect;
  • We support, motivate and engage our talent;
  • We continuously improve and innovate;
  • We give back to the local communities we serve; and
  • We are accountable collectively and individually.
• Experience or knowledge in the Insurance Industry considered an asset
• Will reside in one of the two areas assigned and possess a good knowledge of the area

PEI Mutual Announces Craig Noonan as new CEO

6/9/2022

On behalf of the CEO Hiring Committee and PEI Mutual's Board of Directors, I am excited to announce the appointment of Craig Noonan to the position of Chief Executive Officer (CEO), effective Monday, June 20, 2022.

Craig lives in Summerside with his wife, Kristin, and their 2 teenage children, Makiya and Damon. The Noonan's are a sports-loving family who are actively involved in the community through sports and numerous volunteer initiatives.

A graduate of the University of New Brunswick, with post-graduate training from St. Mary's University in Halifax, and a scholarship recipient from McGill-HEC's Executive MBA program in Montreal, Craig is "passionate about leadership and creating a culture in which team members feel engaged, supported, and appreciated".

Formerly the Chief Operating Officer (COO) at Evangeline-Central Credit Union, Craig currently serves as the Chief Innovation Officer (CIO) of the newly formed Provincial Credit Union. As a member of the executive team, he played a key role in leading and supporting staff and management through the largest merger in the history of Credit Unions in Atlantic Canada.

In addition to his time in the Atlantic Credit Union system, Craig's previous work experiences, education, and service on various boards and committees have provided him a wealth of knowledge and a diverse set of skills over a variety of areas. He brings more than 15 years of senior management experience, including a decade of strategic development and plan execution. Craig has well-rounded expertise in coaching, consulting, business development, sales, marketing, human resources, governance, risk management, and operations – all of which will serve as an asset in his role as CEO.

"I am very excited to join the team at PEI Mutual," said Craig Noonan. "As someone who believes strongly in the organization's values of putting people first, delivering exceptional service and positively impacting our community, this position aligns directly with who I am and everything I stand for. This is a tremendous opportunity to impact our island, and it would be my honor to serve in helping bring the organization forward while building on the history and long-standing traditions that have helped to establish PEI Mutual as one of PEI & Atlantic Canada's most trusted and well-respected companies. "

"Craig is the right leader for PEI Mutual. Our Board is confident that his extensive background as well as his people-focused approach to leadership and building a positive culture will help our team to succeed, strengthen our existing partnerships, provide opportunities to develop new strategic alliances, and empower us to deliver an even greater impact on our Island communities. We believe his experience in innovation and change management will help focus PEI Mutual during the next phase of its evolution, and position him for success in leading the organization and team members through a period of continued growth and transformation."

The Board would also like to extend our sincere thanks to Rudy Smith, who has been serving in the capacity as CFO and Interim CEO since November of 2021. Rudy has been an exceptional support to the Board and staff as well as a tremendous asset to the organization, not only during the past 7-months, but throughout his 21-year career at PEI Mutual. He has exhibited tremendous dedication, diligence, and consistently exceptional leadership, and we would like to recognize his efforts, with gratitude. Upon Craig's arrival, Rudy will resume in his role as Chief Financial Officer (CFO) and will continue to be an integral part of the organization's leadership, working alongside of Craig and other members of the executive team.

Please help us give a warm PEI Mutual welcome to our new CEO, Craig Noonan, on Monday, June 20, 2022!

Thank you.

Shane MacKinnon,
CEO Hiring Committee Chair

Head Office Closing Early Wednesday May 18th

5/17/2022

Please be informed that our Head Office will be closing early on Wednesday May 18th at 12pm because of a staff function. The office will reopen for regular hours on Thursday May 19th. Please accept our apologies for any inconvenience caused.