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Service Position Staff Equipment Appraiser


PEI Mutual Insurance Company asks you to consider joining us in our Mission to provide our members with quality insurance products, at competitive prices, through local, personalized and professional service. Founded over 137 years ago, with its roots in our Island's primary resources, PEI Mutual is the largest property and casualty insurer on PEI.

Position Overview: Reporting to the Claims Manager and serving as a member of the Claims Team, this position provides the opportunity work with our highly motivated team to inspect and appraise farm and fishing machinery/equipment.

Responsibilities Include:

  • Provide consistently high level of responsiveness to inspection requests
  • Deliver consistent, accurate and prompt appraisal reports
  • Engage with local dealers and vendors to efficiently manage workflow
  • Conduct cause analysis following technical inspection of equipment
  • Assist dealers, vendors, and members source repair options and parts
  • Understand and develop accurate valuations based on equipment condition
  • Keep current on industry trends, and best practices
Personal Characteristics:
  • Red-Seal Mechanic or experience with heavy equipment or Certified Auto-Body repair are considered assets
  • Completion of I-Car or other technical courses/education is an asset
  • Interested in pursuing mandatory and other education opportunities
  • Self-starter. Well organized with strong analytical and negotiation skills
  • An innovative thinker
  • An agile professional excelling in a fast-paced environment
  • Exceptional communication and interpersonal skills
  • Sound morals, ethics and respectful of confidentiality, with demonstrated trustworthy behaviour
  • Knowledge of PEI, its people, and primary industries
  • Displays professional behavior, positive and passionate attitude
  • Ability to work well independently with minimal supervision, or as part of a team
  • Valid Prince Edward Island Driver's License
To Apply: We invite interested applicants to submit their resume along with cover letter, in confidence, outlining strengths in the responsibilities and characteristics to our Claims Manager at Staff Equipment Appraiser Position by April 29th, 2022.

Only candidates selected for an interview will be contacted.



The Annual Meeting of the Members of the Prince Edward Island Mutual Insurance Company for the 2021 year will be held at The Oval, above Red Shores at Summerside Raceway, 55 Greenwood Drive, Summerside, PEI on the 12th day of April, 2022, beginning at 2:00 p.m.

The purpose of the meeting is to receive the financial statements and the auditor's report for 2021; to elect directors; to appoint auditors; and to transact business of the 2021 Annual Meeting.

Social distancing will be observed where possible. To ensure safety, attendees are to pre-register by contacting head office at 1-800-565-5441 by April 5, 2022. Please check our website, www.peimutual.com for updates in case Public Health or other considerations require postponement or venue change for the Annual Meeting.

A copy of PEI Mutual's Annual Report for 2021 is available on our website or by contacting head office.

Josh Toombs,
Corporate Secretary

Summer Student Administrative Support Clerk Position


Are you a college or university student looking for full-time summer employment to earn some extra cash, while expanding your skills and experience?

PEI Mutual Insurance Company, PEI's largest property and casualty insurer, has a full-time administrative support summer position available, for a post secondary student at its head office location in Summerside, PEI.

Job Description:
As part of our Records Department, you will provide a wide range of administrative and office support duties for various departments in the operation. Job tasks will include:

  • prepare and process outgoing mail
  • maintain electronic and hard copy filing system
  • process credit card payments
  • restock various forms, applications, and supplies
  • answer policyholder inquiries and transfer inbound phone calls
  • other general administrative functions specific to the insurance industry, as required.
Qualifications for Applicants:
  • A post secondary student who is available for work beginning early May
  • Excellent customer service skills
  • Positive attitude with excellent communication and interpersonal skills
  • Confidential, professional, and great attention to detail
  • Team-oriented, highly motivated, and reliable
This is a 17-week position with a start date of Monday, May 2, 2022, ending Friday, August 26, 2022. Student rate of pay is $17-$19/hour.

If you are interested in learning more about the insurance industry, working for an Island company that has been successfully serving its members for 137 years, please send your resume to Summer Student Position prior to 5:00 pm on March 23, 2022.

Job Opportunity: Chief Executive Officer (CEO)


Are you passionate about empowering, developing, and leading people through change? PEI Mutual Insurance Company is seeking an experienced leader to navigate the organization through upcoming important transformations in a highly people-centered way, while positioning the company for future success amid evolving market needs.

PEI Mutual Insurance Company is the largest property and casualty insurer on Prince Edward Island. Owned by its policyholders, PEI Mutual puts people above profit; there are no shareholder interests to detract from the needs of its members. PEI Mutual provides insurance services through personal contact and home visits, by people who live and work in the same communities as the policyholders they serve — this is the Mutual Advantage.

PEI Mutual has been an integral part of the Island community, socially and economically, for more than 136 years. With this long history, the company has developed an incredibly strong reputation and a dedicated, tight-knit workforce. The company employs just under 50 staff members, with the majority working out of the head office in Summerside, and agents located in the regions they serve across the island.

Deeply rooted in its communities, PEI Mutual is a financially successful and stable company that takes pride in giving back and supporting many local charities and organizations.

Why is this role important?
Reporting to the Board of Directors, the Chief Executive Officer of PEI Mutual must be a supportive leader and possess the skills to drive this member-focused organization to new heights. They must not only demonstrate the ability to effectively manage the performance of the organization, but also cultivate the growth and development of the business and the people who help it to run effectively.

The CEO has the overall responsibility for the leadership, strategic direction, and management of the business results of the company. Working closely with the Board of Directors and the senior management team, you will ensure that the company establishes appropriate objectives and manages its resources to meet these goals accordingly.

  • Provide executive level leadership and guidance to a cross-functional management team, including Agency, Loss Prevention, Underwriting, Claims, Customer Service, Finance, Information Technology, Marketing, and Human Resources. This means you will work collaboratively with other leaders in the organization, creating an environment where they can realize success and propel the organization forward.
  • Oversee and monitor the day-to-day delivery of the company programs uncovering opportunities to maintain and improve quality of services.
  • Gather, interpret, and communicate information to the Board of Directors about market trends and internal resources as they relate to enhancing the Board's capacity for effective decision-making and long-term planning.
  • Lead the development and implementation of corporate policies and strategic planning to move the overall goals and objectives of the company forward.
  • Foster a positive, supportive, and respectful organizational culture and ensure commitment at all levels to the mission, core values, and overall strategies of the company.
  • Partner with the Board of Directors and the company's management team to grow, strengthen, and ensure the long-term sustainability of the company.
  • Initiate and develop meaningful and productive relationships with clients, stakeholders, community sectors, government, non-profit organizations, and businesses.
  • Represent the company as required, including attendance of important functions, industry events, and private/public meetings, as is appropriate.
  • Oversee the management of the company's investment portfolio in accordance with the Board-approved Investment Policy Statement.
  • Any other duties as may be assigned from time to time by the Board of Directors.
  • Undergraduate Degree in Business, Management or a related field with a preferred minimum of 10 years of experience in a senior leadership position; a professional designation would be considered an asset.
  • Possess superior leadership skills required to empower, strategize, direct, develop, and inspire a senior management team.
  • Demonstrated ability to manage a complex organization including reporting, budgeting, financial management, human resources, and policy development.
  • Sound judgement, diplomacy, and decision-making abilities.
  • Excellent verbal and written communication skills combined with the ability to build and maintain strong relationships with a wide range of stakeholders.
  • Proven track record of successfully leading change initiatives and promoting innovation to meet competitive market needs.
  • Strong work ethic and ability to foster teamwork and collaboration.
  • Experience in the insurance industry, or related field, would be considered an asset.
This role requires an experienced, accountability-focused, hands-on leader. The successful candidate will have a transformational leadership style, able to foster a positive culture, build strong teams, and promote an appreciation for the values-based vision of PEI Mutual.

In this role, superior communication skills with the ability and willingness to actively listen and openly accept feedback from various perspectives will be key. The ability to coach, mentor, develop skills, and instill confidence and trust will be a cornerstone to the new CEO's success. The successful candidate will embody the philosophy of a mutual company and take the lead on engaging team members at all levels, striving to continuously improve the organization from both a financial and operational standpoint.

PEI Mutual's Core Values
PEI Mutual is guided by a set of core values that provide common ground and shared expectations for how the vision and mission are lived out within the company. All employees of PEI Mutual commit to living by these shared values, staying true to the principles they represent, and honouring the legacy from which they came - that is how the company has fostered a culture of trust and respect for over 136 years.

These are the core values that sets PEI Mutual apart:
  • We listen and respond to our members' needs;
  • We behave with integrity;
  • We treat each other with dignity and respect;
  • We support, motivate and engage our talent;
  • We continuously improve and innovate;
  • We give back to the local communities we serve; and
  • We are accountable collectively and individually.
Do these values speak to you? If you are highly people-focused and success driven, looking to lead a pillar in the local community while bringing the value of strategic thinking, we want to hear from you.

Qualified applicants are asked to submit their resume and cover letter to CEO Position. Applications will be accepted no later than March 11, 2022. No phone calls please.

All qualified candidates are encouraged to apply; however, Canadian Citizens and Permanent Residents will be given priority.

We appreciate all expressed interest in this position; however, only the candidates selected for interview will be contacted.

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