Careers

  Are you a positive, highly organized, and efficient team player with excellent customer service skills? We are looking for a Receptionist to join our team. If you take pride in your communication and teamwork skills, and attention to detail, PEI Mutual Insurance Company would love to hear from you!  Founded 141 years ago, PEI Mutual Insurance Company has deep roots in our Island’s primary resources. As PEI’s largest property and casualty insurer, we are committed to the well-being of our employees and the communities we serve. We are proud to be a Living Wage Employer, offering wages that exceed the provincial living wage standard, ensuring our team is fairly compensated for their contributions and supporting our collective success, while protecting the people and places that matter most to us. We offer:

• A 37.5-hour work week
• A beautiful, safe, spacious, and respectful work environment
• Paid vacation, generous sick and medical leave benefits
• Dental, health, and vision care benefits 100% funded by the company – including access to virtual healthcare 24/7 and Employee Assistance Program (EAP)
• One of PEI’s best defined-contribution retirement savings plans (RRSP) matched by the company
• Various employee well-being initiatives and wellness challenges
• Insurance education, paid study time and other development opportunities
• The opportunity to work with a dynamic and collaborative team of professionals

  What you’ll do: As Receptionist, you’ll join PEI Mutual’s Records Department Team where you’ll be part of providing a wide range of administrative and support duties to various departments in the operation. Job tasks include:

• Provide a welcoming environment, greeting members, visitors, and staff in a professional and courteous manner
• Manage a multi-line phone system to answer policyholder and agent inquiries
• Redirect calls and send accurate messages to co-workers, agents, and adjusters
• Accept and process payments
• Check and respond to emails
• Review, prepare and mail letters, invoices, and renewals
• Maintain electronic and hard copy filing system
• Restock various forms, applications, and supplies
• Various other general administrative functions related to the insurance industry

  About you:

• Excellent customer service skills
• Excellent time management and multi-tasking skills
• Positive ambitious attitude, with excellent communication and interpersonal skills
• Proficiency in using computers and knowledge of general office procedures
• Confidential, professional, and great attention to detail
• Team-oriented, highly organized, and reliable
• You are happy to jump in and help with other duties as necessary
• Your values align with PEI Mutual’s core values:
  • We listen and respond to our members' needs;
  • We behave with integrity;
  • We treat each other with dignity and respect;
  • We support, motivate and engage our talent;
  • We continuously improve and innovate;
  • We give back to the local communities we serve; and
  • We are accountable collectively and individually.

  Our positive culture is important to us! If you are highly people-focused and look forward to adding to our culture, please send your resume outlining your experience for consideration. Salary Range: $44,400 - $50,400 depending on skills and years of experience. Apply using the form below by Wednesday, January 28, 2026. If you have a cover letter, include it as one PDF or Word file with your resume.  Only candidates selected for an interview will be contacted.